Speak, don't type.
Your note is written before the patient leaves the room.

Every country, for the note. The scribe is not tied to a country: it transcribes the visit and writes the note wherever you practise, in whatever language the consultation happens in. The insurance justification works two ways. Where we hold a rules pack for your country, the letter is written against your payer's published criteria and quotes the reference. Where we do not, it is a clinical medical-necessity argument — what was tried, what failed, what the findings are and why this is the right next step — with no payer, scheme or rule number invented. The diagnosis and procedure codes are international either way.

ClearPass.health servers do not retain patient note text. Your notes are: (1) auto-redacted of common identifiers before transmission; (2) sent to secure AI processing infrastructure for real-time generation (details in our Privacy Policy); (3) discarded by ClearPass.health servers immediately after the response is returned. Notes are processed but not stored on our servers. We strongly recommend you avoid entering patient names, national ID numbers, MRNs, or other identifiers — our auto-redaction is a best-effort safeguard, not a guarantee. The less that leaves your clinic, the fewer rules it has to satisfy, wherever you practise.

No. ClearPass.health is designed to work alongside any EMR. You speak with your patient, or type or paste what you have; ClearPass.health returns a structured EMR note — plus an insurance justification and the codes when you ask for them — and you copy them back into your EMR system. Anything you can paste into works.

Where a country has a rules pack, we track the regulator and the major payers and update the pack when they publish a change, so you do not have to. A pack covers the country's health-authority ruleset and its main insurers and administrators. If your country has no pack yet, nothing is out of date — the letter simply argues the clinical case instead, and never cites a rule.

Every note goes through a large language model in real time — and where a rules pack applies, thousands of tokens of payer criteria go with it. The subscription covers that, plus the work of keeping the packs in step with the regulators. ClearPass.health does not run ads and does not sell data — the subscription is the only revenue source.

ClearPass.health covers 150+ medical specialties and sub-specialties — General Practice, Internal Medicine, Cardiology, Orthopaedics, Oncology, Paediatrics, Psychiatry, Surgery, ENT, Urology, Endocrinology, Dermatology, Radiology and most Allied Health disciplines — with the approval criteria routed per specialty where a rules pack applies.

ClearPass.health produces a clinically-structured EMR note and a justification letter. Where a rules pack applies it quotes the payer’s own criterion and its reference; where none applies it argues the clinical case and names no payer, scheme or rule number. The treating physician remains fully responsible for reviewing and verifying every output before submission to any insurer or healthcare authority — ClearPass.health is a documentation aid, not a clinical decision-support system.

Yes — in the free trial and on the plan you can photograph a lab or radiology report and ClearPass.health reads the clinical detail into the note. For privacy, crop or cover patient identifiers (name, ID number, MRN, date of birth) before uploading — uploaded images are processed as-is and are not auto-redacted the way typed text is.

No. Tap Transcribe at the start of the consultation and speak with your patient. ClearPass.health transcribes the visit and writes the clinical note; the insurance justification is one click away when the visit needs one. The 7-day free trial includes transcription, and the plan transcribes every visit.

Arabic, English, Hindi, Urdu, Tagalog, Turkish and most languages spoken in clinics anywhere — including visits that switch between languages mid-sentence. The note is written in English, or in any of 26 languages you choose (Note language, on the note screen or under Templates), in the doctor's own note style. Drug names, units and numbers stay in their international form, and insurance letters are written in English.

Not by us. The audio is sent for transcription and discarded; we ask the speech-to-text provider to delete its copy after processing, and ClearPass.health never stores audio on its servers. While you transcribe, the audio is also held in your own browser so that a crash or a closed tab does not lose the visit; it is deleted from your device's storage once the note is written, when you discard it or sign out, or after 24 hours. So you can play back a line of the note, the open page keeps that visit's audio in memory until you start the next note. The note stays only in your browser. You confirm the patient's (or guardian's) consent before each visit, as the law requires almost everywhere.

Your note history is stored only in your own browser (on this device), never on ClearPass.health servers. ClearPass.health keeps your notes locally (typed, transcribed and rejection rewrites, with any patient label you add and any letters written for the visit): the most recent 200 at hand and older ones in an archive on the same device, so you can find and reopen them from the Visits list or the History page — but: (1) it lives on your device, not ours, so a ClearPass.health server breach cannot expose it; (2) it does not sync across devices or browsers; (3) you are in full control — you can delete any note (or clear all history) anytime from the History page, Settings can delete notes older than 7, 30 or 90 days automatically, and clearing your browser data also removes it. Patient labels are never sent anywhere. Because it is device-local, we still recommend pasting important notes into your EMR.